The Early Days
LogicLamp Technologies was founded in 2019 as a lighting assessment and design consultancy. They soon pivoted to a full-service turn-key energy efficiency provider. Seven years later, LogicLamp completed over 500 projects across North America from corporate campuses and retail chains to healthcare facilities and, most recently, a uranium refinery.
In the early days, LogicLamp needed to prove they could grow quickly, minimize expenses and achieve profitability. Their adoption of the SnapCount retrofit platform helped accelerate these early achievements. “SnapCount has always been foundational to our sales growth. It has helped us develop with more speed, precision, and professionalism than our competitors”, said Saurabh Awasthi, Founder & CEO of LogicLamp.
The Challenge
Four Licenses. Fifteen People Who Needed Them.
For a time, a minimalist user expense strategy within the SnapCount platform seemed to be working with four seat licenses for the entire team. The licenses were reserved for the estimating and engineering team, who were actively building and revising proposals. Everyone else (project managers, sales staff, construction supervisors) relied on an elaborate system of exported internal review documents, stored in a shared OneDrive folder.
The workaround was creative and, for a time, it worked. When a project manager or salesperson needed to see a proposal’s details, they opened the latest exported PDF. When they needed a change such as updating a rebate from 25% to 40% because a utility bonus program had launched, they had to send a request to one of the four license holders and wait.
“The user workaround impeded our ability to scale. If anything needed to be changed, the sales team had to wait for engineering to log in and make the update. That’s at least a 24-hour delay—sometimes two or three days, depending on what deadlines the team was working on” said Awasthi.
When the System of Record Falls Out of Sync
The most dangerous consequence for LogicLamp wasn’t the delay itself, it was data integrity. Because changes were often made in the exported spreadsheet before they could be entered back into SnapCount, the company’s system of record was frequently out of sync with reality.
A salesperson would negotiate revised pricing with a customer, update the internal review spreadsheet, and move forward while the engineer who held the license was busy with a deadline and hadn’t yet updated SnapCount to match. Days later, when a purchase order arrived and the project team generated a bill of materials from SnapCount, the numbers didn’t match.
The result: material orders based on outdated scope. Over-ordering led to returns, restocking fees, and wasted administrative time. Under-ordering caused project delays. And the back-and-forth to reconcile the spreadsheet with the system consumed enormous amounts of labor.
“On about 80% of our projects, there was some kind of back and forth between what was in the spreadsheet and what was in the system. Between all the PMs, supervisors, and the engineering team, you could be talking over a thousand hours a year. This pain was hidden from our eyes until we learned about SnapCount Unlimited” said Awasthi.
Discovering SnapCount Unlimited
From Hesitation to “This Is How It Should Be”
When SnapCount introduced the Unlimited model—pricing based on construction volume rather than per-seat licensing—Saurabh’s first reaction was skepticism. The construction-based model was unfamiliar territory, and his initial concern was cost, not to mention the need to change the way the team was working.
“I’ll be honest—when I heard it was going to be based on construction; I was not very keen on that part. We had a system that was mostly working. You’re used to per-user pricing. But now, there’s no sharing of licenses. A construction supervisor gets a SnapCount license. Every salesperson has their own license. It just became a no-brainer—this is how it should be” said Awasthi.
The rollout happened fast and the breaking of old habits happened organically. Within the first few days, the team evaluated user-level access controls to determine who should see what. By the end of the first week, nearly everyone in the company was on the platform. And almost immediately, messages started arriving from team members who hadn’t had access before: “Hey, can I get SnapCount?”
The Transformation
What Changed When Everyone Has Access?
Revision cycles collapsed. Before Unlimited, a pricing revision required a request to engineering, a 24-to-72-hour wait, and an updated export. Now, an authorized salesperson or PM can duplicate a proposal, adjust the numbers, add a note, and print, all within minutes. No back-and-forth. No waiting for someone else’s calendar to clear.
The spreadsheet workaround disappeared. LogicLamp has implemented a strict rule: no working in spreadsheets unless absolutely necessary. With everyone in SnapCount, the exported internal review was no longer needed. The system of record is the actual system, and it’s always current.
Project management adoption took off. Before Unlimited, project managers rarely used SnapCount’s operations module because they were sharing licenses with engineering. Now, with their own dedicated access, project managers are actively using job tracking, issuing purchase orders through the platform, and earning SnapSource Sponsoring Manufacturer rebates - functionality that had gone largely untouched under the old model.
SnapCount became part of onboarding. Under the old model, SnapCount training was optional, reserved for engineers and the occasional PM. Today, every new hire including salespeople, construction supervisors and project managers learns SnapCount in their first week. It’s no longer a specialized tool. It’s how the company operates.
“Operational excellence not only delivers scale and more satisfied customers and our associates are happier too. Who wouldn’t prefer to work for a well-run organization that equips you with the best tools from day one?” said Awasthi.
The happiness factor. There’s a benefit that doesn’t show up on a spreadsheet: when work flows seamlessly and people aren’t fighting for access to the tools they need, the entire work environment improves. The frustration of waiting, the friction of workarounds, the low-grade stress of knowing you’re operating on outdated information—all of it disappears. Associates are more engaged, more confident in their work, and more invested in the company’s success. Operational excellence doesn’t just produce better outcomes; it produces happier teams.
The Results
With enhanced access to SnapCount across the organization, LogicLamp employees are able to revise proposals in matter of minutes instead of 24 to 72 hours.
With the elimination of information sharing back and forth between SnapCount and an internal spreadsheet, communication was improved on 80% of projects, saving thousands of hours.
With all members of the team utilized SnapCount throughout the project, LogicLamp eliminated 1000+ hours of annual project rework.
Looking Forward and Reaction
The Competitive Advantage
For LogicLamp, SnapCount isn’t just back-office software. It’s a customer-facing differentiator and Unlimited access amplifies that advantage across every member of the team.
When LogicLamp’s construction supervisors arrive at a job site with an iPad running SnapCount, they make a deliberate point of showing the customer what they’re doing. Floor plans with pinned locations. Room-by-room data capture. Photos, measurements, fixture counts. All organized in real time.
Before leaving the site, they walk the customer through the entire audit, asking: “Is there anything we’re missing? Is any of this different from what you expected?”
The effect is powerful. In competitive bid situations, especially with property management firms and national accounts where multiple contractors are submitting proposals, the professionalism gap is visible from the first site visit.
“When competitors show up, some have a Surface tablet but if you look at their screen, it’s still a spreadsheet. We show them SnapCount. The floor plan, the pins, the data. Before we’ve even submitted a proposal, the customer sees: these guys are serious”, said Awasthi.
The Value Equation
When asked directly how the cost of SnapCount Unlimited compares to the value delivered, Saurabh’s answer is unequivocal. “If you said, ‘We’ll give you per-user licenses at half the cost,’ I think we would still be happy to pay what we’re paying now. Even if per-user were 50% off, I don’t think we’d go back. Huge value for the money, I can definitely tell you that” said Awashti.
Under the old approach LogicLamp’s four licenses meant that the company’s most powerful platform was accessible to roughly 16% of the people who needed it. The remaining 84% relied on exports, workarounds, and waiting. The cost of those workarounds in time, synchronization errors, material ordering mistakes, and missed opportunities for faster revision cycles dwarfed the incremental subscription cost of Unlimited.
Looking Forward
LogicLamp plans to triple its team, expand into solar, battery storage, and DC fast charging, and deepen its U.S. and Canadian footprint as it grows toward a significantly larger organization by its tenth anniversary in 2029.
SnapCount Unlimited is central to this strategy, giving every new hire platform access in their first week and enabling all new service lines to be scoped, proposed, and managed within the same system. As the company scales from 25 to 75 employees or more, the Unlimited model ensures seamless growth with no additional licensing negotiations needed to keep everyone connected to the system of record.
Ready to elevate your retrofit projects with SnapCount?
Contact our team for more information, and discover how you can become a power user today!
